jae77's Privacy Policy

jae77 is a trusted online gaming platform serving users in Bangladesh. This privacy policy ("Policy") explains how jae77 collects, processes, stores, and protects your personal information. By using our website or registering on our platform, you consent to the terms of this Policy.

This Policy applies to all users of the platform — registered members, visitors, and anyone who uses any service offered by jae77. We treat your privacy as a top priority and continually work to keep your information secure.

jae77 may collect various types of information from different sources. The types of information collected are described below:

2.1 Information You Provide Directly

When you create an account on our platform or use any service, the information you provide directly includes:

• Full name and identification details
• Email address and phone number
• Date of birth (for age verification — only those aged 21 or above may participate)
• Residential address
• Payment method details (bKash, Nagad, Rocket, or Upay account numbers)
• National ID or passport details (where verification is required)

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically through technical means:

• IP address and device type
• Browser version and operating system
• Login time, logout time, and session details
• Browsing history on the platform and usage patterns
• Data collected through cookies and similar tracking technologies
• Transaction history and gaming activity

2.3 Information Received from Third Parties

In some cases we may also receive information from third-party sources, such as payment gateway providers or identity verification agencies. Such information is always collected for lawful purposes.

jae77 uses the information collected for the following legitimate purposes:

3.1 Service Delivery & Operations

• Creating and managing your account
• Verifying login and security
• Processing deposit and withdrawal transactions
• Providing gaming services and processing results
• Managing bonuses and promotional offers

3.2 Security & Fraud Prevention

• Detecting and preventing illegal activity and fraud
• Complying with anti-money laundering regulations
• Age verification (confirming 21+) and identity confirmation
• Maintaining the security and integrity of the platform

3.3 Customer Support

• Providing assistance via 24/7 live chat and email
• Resolving complaints and issues
• Sending important updates and notices

3.4 Service Improvement

• Analyzing user experience to improve the platform
• Identifying and resolving technical issues
• Planning new features and services

jae77 uses industry-standard security measures to protect your personal information. Our platform uses SSL encryption technology, which keeps your information fully secure during transmission.

4.1 Data Retention Period

Your personal information will be retained for as long as your account remains active. Even after an account is closed, information may be retained for a specified period in accordance with legal obligations, dispute resolution, or our business policies.

4.2 Limitations of Data Security

Transmitting information over the internet is not entirely risk-free. We strive to ensure the highest level of security, but no method is 100% secure. We therefore ask that you always keep your login credentials, password, and payment details confidential.

jae77 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Partners

Limited information may be shared with trusted partners to operate our services smoothly. This includes payment processors (bKash, Nagad, Rocket, Upay), technology service providers, and game software suppliers. These partners are required to comply with the terms of our privacy policy.

5.2 Legal Obligations

We may be required to disclose information under a court order, government investigation, or other legal requirement. In such cases we will disclose only the information that is legally required.

5.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the new owner, subject to the terms of this Policy.

jae77 uses cookies and similar tracking technologies to improve the user experience. Cookies are small data files stored in your browser.

6.1 Types of Cookies

• Essential cookies: Required for the core functionality of the platform, such as maintaining login sessions.
• Functional cookies: Used to remember your preferences, such as language settings.
• Analytical cookies: Used to understand how the platform is used, helping to improve our services.

6.2 Cookie Controls

You can disable cookies by changing your browser settings. However, disabling cookies may limit some functionality of the platform.

As a user of jae77, you have the following rights regarding your own information:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances.
• Right to restrict processing: The right to request that the use of your information be limited for specific purposes.
• Right to data portability: The right to receive your information in a structured format.
• Right to object: The right to object to the processing of your information in certain circumstances.

To exercise these rights, contact us at [email protected]. We will respond to your request within the legally required timeframe.

jae77 is only for those aged 21 or above. We do not knowingly collect any information from minors. We have age verification measures in place, and if an account belonging to a minor comes to our attention, the account will be closed immediately and the related information will be deleted.

Your information may be processed or stored on servers located outside Bangladesh. In such cases we ensure that your information remains protected to the same standard described in this privacy policy and that appropriate security measures are applied.

jae77 believes in responsible gaming. We may monitor information related to users' gaming behaviour in order to identify problematic gaming patterns and provide the necessary support. Information collected for this purpose will be used solely to ensure user well-being. To learn more, visit our Responsible Gaming page.

jae77 may update this privacy policy from time to time. If any significant changes are made, we will notify you via a notice on the platform or to your registered email address. Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend that you visit this page regularly to stay informed about the latest policy.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

Our support team provides service in both Bengali and English. Ensuring the protection of your information is our priority, and we take any concern you raise seriously.